To provide you with a secure and smooth checkout experience, please review our payment policy below.
1. Accepted Payment Methods
We currently only accept PayPal as our payment method.
When paying through PayPal, you may use:
- Your PayPal account balance
- Linked credit or debit cards
- Other funding sources supported by PayPal
2. Transaction Currency
All prices displayed on our website and all transactions at checkout are processed in United States Dollars (USD).
If your funding source uses a different currency, PayPal may convert the amount into USD based on its own exchange rate and fee policy. Any conversion fees or differences are determined by PayPal and/or your card issuer.
3. Payment Security
Your payment security is very important to us. We work with PayPal to process all transactions through their encrypted and secure payment system.
- We do not see, store, or have access to your full credit card numbers or bank account details.
- All sensitive payment information is handled directly by PayPal using industry-standard encryption.
- Our website uses SSL (HTTPS) encryption to help protect your personal data during browsing and checkout.
- For certain transactions, you may be covered by PayPal Buyer Protection, subject to PayPal’s terms and conditions.
4. Payment Timing
Payment must be completed at checkout in order to place your order. If payment is not successfully completed, the order will not be created or processed.
5. Order Processing Time
After your payment is confirmed via PayPal, your order will enter our processing queue. Orders are typically processed and prepared for shipment within 2 to 4 business days. Business days are Monday through Friday, excluding public holidays.
6. Failed or Abnormal Payments
Your payment may fail or be declined for reasons such as insufficient funds, card issuer restrictions, PayPal account limitations, or network issues.
If your payment does not go through, please try again, check your PayPal account status, or contact PayPal or your card issuer for more details. If you need assistance from us, you can reach our customer support by email.
Customer Support Email: [email protected]
Company Details
Company Name: Hong Kong McCormack Trading Limited
Address: NITI, 3/F,GOOD HARVEST CENTRE,33 ON CHUEN STREET,Fanling Hong Kong
Email: [email protected]
Phone: +852 47594018
Service Hours: Monday–Friday, 8:00 AM – 6:00 PM (GMT-5 / GMT-4)
Response Time: We respond to all email inquiries within 24 hours.