We are an independent women’s clothing brand based in the United States. Through our official online store, we offer a series of dresses, jumpsuits, and rompers suitable for everyday and work-friendly occasions.
1. What We Do
We present and sell our products directly on our official website. Each product page includes clear images, style details, fabric descriptions, and a size chart to help customers understand the item before placing an order.
2. How We Sell
We operate through a direct-to-consumer online model. Browsing, ordering, and payment are all completed on our website. At this time, we only accept PayPal as our payment method. All transactions are securely processed through PayPal’s encrypted system, and we do not store or access your payment or banking details.
3. How We Ship
We currently ship only within the contiguous United States. Our shipping partners include FedEx, DHL, and UPS. Once payment is confirmed, orders are typically processed and prepared for shipment within 2 to 4 business days, with an estimated delivery time of 5 to 13 business days.
The system automatically selects the most suitable carrier based on the customer’s shipping address, and a tracking number will be provided for delivery updates.
4. How We Handle After-Sales Service
We provide structured after-sales support, including:
- Order Cancellation – Orders may be cancelled before they enter the processing stage, following our cancellation guidelines.
- Returns and Refunds – Customers may submit a return request in accordance with our Refund Policy.
- Exchanges – Eligible items may be exchanged according to our Exchange Policy.
- Email Support – Customer service inquiries are answered within 24 hours.
All policy details and procedures are clearly listed on their respective pages for customer reference.
Company Details
Company Name: Hong Kong McCormack Trading Limited
Address: NITI, 3/F,GOOD HARVEST CENTRE,33 ON CHUEN STREET,Fanling Hong Kong
Email: [email protected]
Phone: +852 47594018
Service Hours: Monday–Friday, 8:00 AM – 6:00 PM (GMT-5 / GMT-4)
Response Time: We respond to all email inquiries within 24 hours.