We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, create an account, or place an order.
1. Information We Collect
We may collect the following types of information when you use our website or services:
- Basic contact details (such as name, email address, phone number)
- Order-related information (shipping address, billing details, purchase records)
- Payment information (processed on secure SSL-encrypted pages)
- Technical data such as IP address, browser type, device information
We do not collect personal information for the primary purpose of selling or exploiting user data. All information is collected solely for order fulfillment, service delivery, or improving user experience.
2. Payment Information Security
To ensure secure payments, all transactions are processed through SSL-encrypted pages. Sensitive payment information, such as credit card numbers, is never stored in an unprotected environment or transmitted insecurely.
3. How We Use Your Information
Your information may be used for:
- Processing orders and payments
- Shipping arrangements and logistics updates
- Customer service and support
- Improving website functionality and user experience
- Meeting legal, regulatory, or compliance requirements
We will not use your personal information or photos for advertising without your explicit consent.
4. Information Sharing and Disclosure
We are committed to protecting your privacy:
- We do not sell, rent, or trade your personal information.
- We only share necessary information with trusted partners (payment gateways, shipping carriers) for order fulfillment.
- We require all partners to apply reasonable data protection measures.
- We may disclose information when required by law, court order, or government authorities.
5. Your Rights
Under applicable H.K. privacy laws (which may vary by state), you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information, where permitted by law
- Limit or object to certain types of data processing
To exercise your rights, please contact us via the email provided below. We will respond within a reasonable timeframe.
6. Data Protection and Storage
We follow industry-standard security measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure servers and access control mechanisms
- Reasonable technical and physical safeguards to prevent unauthorized access
We retain personal information only for the duration required to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Governing Law
This Privacy Policy is governed by the laws of the United States and the laws of the State of Kentucky, where our business is registered. We comply with all applicable H.K. privacy regulations, including requirements under federal and state consumer privacy laws.
If any part of this policy conflicts with applicable H.K. privacy law, the legal requirements shall prevail.
8. Policy Updates
We may update this Privacy Policy periodically due to legal changes or business adjustments. Any revisions will be posted on this page and become effective immediately upon publication. We encourage users to review this page regularly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: [email protected]
10. Children’s Privacy
We take children’s privacy seriously and comply with the H.K. Children’s Online Privacy Protection Act (COPPA):
- Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them.
- If we discover that information from a child under 13 has been collected without parental consent, we will delete it immediately.
- Users under 18 should use this website only with the consent of a parent or legal guardian.
- Parents or guardians may contact us to request deletion of a minor’s information.
For related requests, please email: [email protected]
Company Details
Company Name: Hong Kong McCormack Trading Limited
Address: NITI, 3/F,GOOD HARVEST CENTRE,33 ON CHUEN STREET,Fanling Hong Kong
Email: [email protected]
Phone: +852 47594018
Service Hours: Monday–Friday, 8:00 AM – 6:00 PM (GMT-5 / GMT-4)
Response Time: We respond to all email inquiries within 24 hours.